Accessibility Statement

Last updated: March 29, 2026

Our Commitment

Conceptual Healthcare Corporation is committed to ensuring that NexusOrb is accessible to all users, including those with disabilities. We design and develop our platform in accordance with Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as required by ONC Health IT Certification criterion 170.315(g)(5).

Conformance Status

WCAG 2.1 Level AA

Partially conforms. We are actively working to achieve full conformance.

Section 508

Conforms with the Revised Section 508 Standards.

ONC 170.315(g)(5)

Accessibility-Centered Design criterion met.

Accessibility Features

Perceivable

All text meets WCAG AA minimum contrast ratios (4.5:1 for normal text, 3:1 for large text) against our dark background
Status indicators use both color and text labels — never color alone
All images and icons have text alternatives
Content is resizable to 200% without loss of functionality
Animations respect prefers-reduced-motion system settings

Operable

All functionality is available via keyboard
Skip-to-content link on every page
Visible focus indicators (2px blue ring) on all interactive elements
No keyboard traps — Tab and Shift+Tab cycle through modals with proper focus management
Focus is moved to main content on page navigation
Minimum 44x44px touch targets on all interactive elements

Understandable

Consistent navigation patterns across all pages
Form fields have programmatic labels with htmlFor/id associations
Required fields marked with aria-required
Error messages are announced to assistive technologies via role="alert" and aria-live
Plain language used throughout the interface

Robust

Semantic HTML5 elements: <main>, <nav>, <header>, <footer>
ARIA roles, states, and properties on all interactive widgets
Modals use role="dialog" with aria-modal="true"
Tab bars use role="tablist" with aria-selected
Dynamic content updates use aria-live regions

Testing Methodology

We test accessibility using a combination of automated tools and manual assistive technology testing:

Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS)
Keyboard navigation: Full keyboard-only testing across all workflows
Automated scanning: axe-core accessibility engine for automated WCAG checking
Color contrast: All color pairs verified against WCAG AA thresholds
Responsive testing: Tested at 200% zoom and across mobile/tablet/desktop viewports

Known Limitations

The 3D health orb visualization relies on WebGL/Metal rendering; a text-based equivalent is provided for screen reader users
Some third-party embedded content (e.g., telehealth video) may have limited accessibility controls
PDF clinical documents may not be fully tagged for screen reader navigation

Feedback & Contact

We welcome feedback on the accessibility of NexusOrb. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@conceptualhealth.com

Phone: 1-844-565-9327

Response time: We aim to respond to accessibility feedback within 5 business days.

Applicable Standards

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Section 508 of the Rehabilitation Act (Revised 2017)
ONC Health IT Certification: 170.315(g)(5) Accessibility-Centered Design
Americans with Disabilities Act (ADA) Title III